General FAQs

How secure is Boardable?
Boardable employs best practices in web development to ensure that all data, user information, and documents are fully secure.  This includes the use of...
Thu, 7 Feb, 2019 at 12:55 PM
Does Boardable offer 24/7 customer support?
Boardable support currently consists of rapid email response to issues and questions. We have a support team that can be reached via email 24/7, and respons...
Mon, 18 Feb, 2019 at 7:43 PM
Is there a limit to the number of users that my organization can have in Boardable?
Our plans are based on the number of users in an account. If you need to expand the size of your account, Administrators can do this in your organization...
Thu, 7 Feb, 2019 at 9:27 AM
I'm not based in the United States, will Boardable work for my organization?
Yes! We have customers around the world- Canada, Mexico, Finland, United Kingdom and even Kyrgyzstan.  Here are a few features that make Boardable an in...
Thu, 7 Feb, 2019 at 10:42 AM
Who can view Group information?
The group information you can see and actions you can execute depend on your user role. Account Admins can:  See every group in an organization'...
Thu, 7 Feb, 2019 at 12:31 PM
How to create a Boardable account
This FAQ is a step by step on how to create a Boardable account. To begin, go to our website and select the Free Trial tab or click HERE Next, you w...
Thu, 25 Apr, 2019 at 4:07 PM
How do I create hyperlinks?
Users can create hyperlinks in discussion threads, comments and meeting descriptions. They are very helpful for sharing websites without cluttering your tex...
Thu, 7 Feb, 2019 at 11:07 AM
How do I take personal notes during a meeting?
Users can make personal notes on Agenda Items. No one else will be able to see these notes. You can review them at any time by going back to that meeting ag...
Thu, 7 Feb, 2019 at 11:50 AM
What is a meeting "Collaborator?"
A User or Observer can be designated a meeting Collaborator by either the Group Owner or the Account Admin. This allows other people to help the Group Owner...
Thu, 12 Sep, 2019 at 9:45 AM
What email address should users whitelist?
If you are having a hard time receiving Boardable notifications, please have the following address whitelisted:  - emailer.boardable.com - hello@boarda...
Fri, 1 Feb, 2019 at 10:31 AM